Home classes and workshops require preregistration, prepayment or payment arrangements made in advance.
Product orders are typically shipped USPS Priority. A tracking number will be sent to you.
Our shipping prices are low and less than the actual cost of shipping. We split that cost with you as a courtesy and hope you understand that shipping prices cannot be refunded if there is a product returned.
We are a very small business and will do our best to accommodate special circumstances. If you see anything not currently stocked in a particular line of product (Signing Time videos, etc), let us know and we will try to order it for you.